Post a new job
This job ad has been posted over 40 days ago...
0

applicants

full time Senior Technical Support for Microsoft Technologies (Home-Based)

at Remote Staff, Think Innovations, Inc. in Philippines: Nationwide

Full Time Senior Technical Support

Skill(s) / Requirements:

* 3+ years providing end-user technical customer support to a USA software provider, to their USA customers * 3+ years programming experience in Microsoft technologies (C#, .net, SQL server), CSS and HTML (note – we have zero use open source software like PHP etc) * Evidence of project management skills to keep track of multiple customer issues from problem through to solution * Proven ability to work as a liaison between the development team and the end customer. * Excellent, A1 written English and evidence of creating simple diagrams * Not required, but design and web design skills will be an advantage (ie Photoshop, Dreamweaver, Flash) * Very good spoken and writen English

Responsibility :

* helping a customer create and upload custom invoice and email template designs (simple html) * helping a customer import their contacts list (usually just simple Excel CSV formatting) * helping a customer set up synching between Outlook, Gmail and WORKetc (following simple protocol instructions) * monitoring the customer support forums and providing the first line of response * capturing and sorting * quality assurance testing of new features as they are released

Interested applicants may send their application or visit our website and register as a ‘Jobseeker’ at www.remotestaff.com.au or at www.remotestaff.com.ph you can also email your detailed resumes/CV to rheena@remotestaff.com.au or send me Skype message at ID rs.rheena.rec


« go back to homepage
Is this job ad fake? Report it!   
Recommend to a friend
Published at 12-05-2010
Viewed: 70 times