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full time Businesss Analyst

at Pointwest in Makati City

Job Description

· Develop Client & Member Service Book of Business, Product and Maintenance eService Delivery Functional Requirements for Program and Product implementations, from Analysis to Construction Phases

· Partner with Business areas impacted by all initiatives to complete FRD processes

· Posses a working knowledge of eSD (pharmacy, client and member) WEB, POS, Client Profile, Eligibility, Pharmacy Systems, NRX, MAR,TMW, Alpha, QRX, etc and other applications supporting cross functional operation initiatives

· Assist in User Interface Designs, Technical Design Documents and Quality Assurance Test Conditions

· Work with Ops Tech training staff to outline communication materials associated with program / product launch and provide support post implementation

· Partner closely with Quality Assurance on development of test cases, and be able to crosswalk functional specifications with test scenarios, and be in position to sign-off on risks, and final status of implementation

· Perform Production Checkout for Monthly and Mid-Month releases

· Triage tickets on systemic and operational issues of the e Service Delivery application.

· Implement and test Client & Member Service Book of Business, Product and Maintenance Benefits At A Glance Requirements for Program and Product implementations, from Analysis to production

· Posses a working knowledge of eSD (pharmacy, client and member) WEB, Client Profile, Eligibility,

· Analyze, Develop, Implement and Test Co-payment Messaging

· Research and Support, document and update Benefits At A Glance/ Benefit Highlights ticket process, attend release and reliability calls when necessary

· Maintain Messaging tools and files by providing support for development upgrades and testing

· Support the release management process by attending and/or supporting process and meetings as well as creating LOEs running reports and correspondence with requestors of messaging

· Partner closely with various Development Teams on requirements, analysis and function design

· Development of project plans, timelines and deliverables with responsibility to ensure these deliverables are satisfied

· Develop and or revise reporting tools to support messaging processes

Requirements:
Ability to become application Subject Matter Expert

D. Wmust have actual real time experience developing functional specifications

E. Health care and claims processing is a very big benefit

F. Working knowledge of Optimum Trace is required

G. Understanding of SDLC process a must

H. Self starter that can work on their own in a dynamic environment is required


Pls send your CVs to michael.lim@pointwest.com.ph

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Published at 23-08-2009
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